CenSus Partnership
When your claim for Housing Benefit and Council Tax Support is assessed your entitlement is based on the personal and financial details supplied at the time of your claim. The benefit notification letters forwarded to you will show the information used in the calculation.

We always advise that you read the notification letters thoroughly to make sure the correct income and personal details have been used. If you find that any of the information used to assess your claim is wrong you must notify the council immediately. These letters will also inform you of your duty to notify the council of any changes in your circumstances that could affect your entitlement to benefit.

If your circumstances change you must contact us immediately as it can affect your benefit entitlement. It is an offence not to report changes quickly.

Is there a time limit for reporting a change in my circumstances?

You must inform the Council in writing within one month of any change in your circumstances that could affect entitlement to benefit. Provided you notify any change within the one month time limit the change will be calculated from the date the change occurred.

What happens if I am late notifying a change?

If you do not notify the Council within the one month time limit, and the effect of the change would be to increase your entitlement, the change will be calculated from the Monday following the date you notify the Council.

Can the one month time limit be extended?

If you can show good cause for failing to notify a change in your circumstances within the one month time limit, and the effect of the change would be an increase in your entitlement, the Council may extend the one month time limit. You must put your reasons for late notification of a change in circumstances in writing.
You can report a change in your circumstances by letter or contact us.

These are some of the changes we need to know about to make sure you are getting the right amount of Housing and/or Council Tax Support.

  •  You stop receiving Income Support, Jobseekers Allowance, Pension Credit or Employment Support Allowance 
  •  Your Working Tax Credit or Child tax Credit changes
  •  You move (even if you only move to a different room or flat within the same property)
  •  A child leaves school or leaves home or you have a baby
  •  Your child starts to be cared for, or stops being cared for, by a registered childminder, or nursery or playgroup
  •  Someone moves into or out of your home (including boarders and sub-tenants)
  •  Your income, or the income of anyone living with you, goes up or down
  •  You or anyone living with you goes into hospital or a nursing home, or goes into prison (even if this is on remand)
  •  You or anyone living with you gets a job, or changes their job, or becomes unemployed
  •  You or anyone living with you takes a second job
  •  You return to work after a period of illness where you have been receiving benefit
  •  You or anyone living with you has a change in capital or savings (this does not apply to people receiving Income Support, Jobseekers Allowance (Income Based), Pension Credit (Guarantee Credit) or Employment Support Allowance (Income related) – you should only notify DWP)
  •  Your rent changes – unless you are a Council Tenant
  •  You receive a decision from the Home Office
  •  Someone starts to receive Carer’s Allowance for looking after you or your partner
  •  If you change the bank account that we are paying your Housing Benefit into.

If the only change is:

  • You stop receiving Income support, Jobseekers Allowance, Pension Credit or Employment Support Allowance; or
  • Someone moves into or out of your home (including boarders and sub-tenants)
    Please complete a review form.

 

Change of Circumstances

Contacts

Housing Benefit Department:

 Contact Details